Payment Policy

Payment Policy – Trendy Clothing (UK Based)

At Trendy Clothing, we strive to provide a seamless and secure shopping experience. Please review our payment policy below to understand the available payment methods, currency, and related information.

1. Accepted Payment Methods

We offer a variety of secure payment options to ensure a smooth transaction:

  • Credit/Debit Cards: Visa, MasterCard, Discover, and American Express.

  • Digital Wallets: Google Pay and Apple Pay.

All transactions are processed through secure payment gateways to protect your personal and financial information.

2. Currency

  • Currency: All prices on our website are listed in British Pounds (GBP).

  • International Purchases: If you're purchasing from outside the UK, your banking provider will apply the appropriate conversion rate to your local currency at the time of the transaction.

3. Order Confirmation

  • Upon successful payment, you will receive an order confirmation email containing your order number and details.

  • If you don’t receive this email within 24 hours, check your spam/junk folder or contact our support team at info@kingbiz.co.uk.

4. Payment Security

We prioritize your security by ensuring that all purchases are protected through SSL encryption. Your payment information is confidential and will not be shared with third parties, except as necessary to process your order.

5. Payment Issues

If you encounter any payment issues, such as declined transactions or errors, please follow these steps:

  1. Verify Payment Details: Ensure all card information, billing addresses, and other details are entered correctly.

  2. Contact Your Bank: Sometimes banks may block transactions for security reasons. Confirm that the transaction is authorized.

  3. Reach Out to Us: If problems persist, contact our customer support team at info@kingbiz.co.uk for assistance.

6. Order Changes and Cancellations

  • Changes: Once an order is placed, we cannot modify the items or add new ones. If changes are needed, please contact us immediately. We will attempt to cancel the existing order so you can place a new one with the desired changes. However, cancellations are not guaranteed if the order has already been processed.

  • Cancellations: To cancel an order, reach out as soon as possible. If the order has not been processed, we will try to halt shipment. If it’s already shipped, you may return it upon receipt according to our Returns & Refunds Policy.

7. Customs and Duties

For international orders:

  • Customs fees, import duties, and related charges may apply, based on your country’s regulations.

  • Responsibility: These fees are the responsibility of the customer.

  • Recommendation: Please check with your local customs office for detailed information.

Currently, we only ship within the United Kingdom.

8. Contact Information

For any questions or concerns regarding payments, please reach out to us:

  • Email: info@kingbiz.co.uk

  • Text: +44 (0) 1234 567890 (Update with actual UK number)

  • Address: 123 Trendy Street, London, UK (Update with actual UK address if needed)

Customer Service Hours:

  • Monday to Saturday: 9:00 AM – 10:00 PM

  • Sunday: 10:00 AM – 6:00 PM